Thanks for shopping at Jimeye Designs If you are not entirely satisfied with your purchase, we're here to help.
You have 15 calendar days to return an item from the date you received it. You will be responsible for paying for your own shipping costs for returning your item.
To be eligible for a return :
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Unused and in the same condition that you received it.
- We will replace or repair pieces that have any manufacturer's defect.
- A manufacturing defect looks like missing stones, bends or breaks in metal prior to wearing pieces.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your repair or replacement after inspecting the item.
We will not replace or repair pieces for free that have been damaged due to wear. Damage due to wear looks like stones knocked out or broken. Scratches, tarnish, breaks, or bends in metal that was not there prior to order shipped.
Jimeyedesigns provide 100% guarantee in all jewelry. If there are any questions about return policies we are happy to help and answer all questions through email. firstname.lastname@example.org